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Extremely unprofessional and rude agency manager. The agency does not communicate with others during the coverage process, asking the correct questions, and doing their due diligence which causes issues. They address clients after the policy is bound, but are extremely nasty and blame everyone, taking no responsiblily for lack of due diligence. They offer no solutions and do not try to problem solve to do what is best for the customer. 10/10 DO NOT RECOMMEND.